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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denali Wallace

October 18, 2024

5  out of  5
rating by Denali Wallace
"Super nice and explained my policies very well."
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Liza Bryan

October 11, 2024

5  out of  5
rating by Liza Bryan
"Jolene was so so helpful and walked me through every step of the process!"
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Kelly Wickham

October 10, 2024

5  out of  5
rating by Kelly Wickham
"Great customer service and wonderful to speak with."
We responded:
"Kelly Wickham Thank you for your review, Kelly! I take pride in my team’s customer service, so I am glad to hear you were pleased. If there is anything else we can do for you, please feel free to reach out to my office! Thank you, Sandra Goode-Long "
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Emily Bebereia

October 7, 2024

5  out of  5
rating by Emily Bebereia
"The girls at this office are ON TOP OF IT! Called and talked to Deanne and she gave me a warm welcome to Montana and helped me switch over from my State Farm insurance in Oregon to their montana office. She was quick, thorough, and friendly which I was so appreciative of because it was only my 30 minute lunch break I had to be able to call her on. I can see already these gals are just as awesome as my Oregon team was and I was so sad to leave those girls but super happy and excited to have the same care with another State Farm team at Sandra’s office there in Kalispell. Thank you Deanne for helping me out today :)"
We responded:
"Welcome to Montana Emily! I am so glad to hear Deanne was able to help you transfer your insurance from Oregon with ease. We are so happy to have you be part of our State Farm family! Sandra Goode- Long"
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Sandy Lopez

October 7, 2024

5  out of  5
rating by Sandy Lopez
"Great friendly efficient service!"
We responded:
"Thank you Sandy for the review! Have a great week! Sandra Goode-Long"
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Rylan Moore

October 4, 2024

5  out of  5
rating by Rylan Moore
"Deanne made everything a breeze and worked around my time and super friendly highly recommend"
We responded:
"Thank you Rylan! Deanne will be glad to see your review. Have a great weekend, Sandra Goode-Long"
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Georgette Wiedenmeyer

October 4, 2024

5  out of  5
rating by Georgette Wiedenmeyer
"Jolene is amazing. She explained everything very well and took the time to make sure she went over everything and got us a great coverage for our family."
We responded:
"Georgette thank you so much for talking the time to give a review! I am glad to hear Jolene was able to help with your insurance needs. Have a great Sunday, Sandra G.Long"
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Chelcee LOAL

October 2, 2024

5  out of  5
rating by Chelcee LOAL
"I had the pleasure of working with Joleen, and must say she exceeded my expectations. Joleen was not only wonderful but also incredibly helpful throughout the entire process. She took the time to answer all my questions and went above and beyond to ensure I got the coverage that best suited my needs. I highly recommend Joleen and appreciate the excellent service she provided me. Thank you, Joleen!"
We responded:
"Thank you so much for the review Chelcee! I am so happy to hear Jolene was able to help with you Mr insurance needs! Have a great weekend! Sandra G. Long "
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Danielle Lingle

October 2, 2024

5  out of  5
rating by Danielle Lingle
"Very informative and helpful!"
We responded:
"Thank you so much Danielle for taking the time to give us a five star review! Please call us if you have any questions. Have a great weekend! Sandra Goode-Long"
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nancy smith

October 1, 2024

5  out of  5
rating by nancy smith
"I needed help getting quotes for all of my insurance policies. I contacted this agency from Mexico, by phone, where we winter, and talked with Deanne Guertin. She spent more than an hour with me on the phone answering all of my questions and I know that took alot of patience as we are in our 70s. She was able to help me get the policies I needed and I am happy to have all of my insurance with one agency. It was nearly painless. I recommend this agency."
We responded:
"Thank you so much Nancy for the review! I am so glad to hear that Deanne was able to help you with your insurance needs. Have fun in Mexico! Sandra Goode-Long"
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unhappy camper

September 25, 2024

5  out of  5
rating by unhappy camper
"Jolene was great, her printer was a turd. She apologized often but it wasn't her fault the printer wanted to act up. In the end, we got everything done."
We responded:
"Thank you so much for taking the time to give us a review! Sorry about the printer! Sandra Goode-Long"
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Gretchen Cunningham

September 23, 2024

5  out of  5
rating by Gretchen Cunningham
"Deanne helped me secure apartment rental and car insurance for my MSU student. She made the experience painless and her knowledge was so helpful when deciding on coverage."
We responded:
"Thank you so much Gretchen! Deanne will be glad to hear she was helpful! Have a great day, Sandra Goode-Long"
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Ivan Montalvo

September 18, 2024

5  out of  5
rating by Ivan Montalvo
"Jolene is the best! She’s a character and very knowledgable, yall will love doing business at this state farm location, check em out!"
We responded:
"Thank you so much Ivan! I am so glad to hear Jolene was helpful! Sandra Goode-Long"
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Sue Hesson

September 11, 2024

5  out of  5
rating by Sue Hesson
"Jolene is prompt, efficient and easy to understand. Highly recommended."
We responded:
"Thank you Sue for the review! Have a great week! Sandra Goode-Long"
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Julie Ogle

September 9, 2024

5  out of  5
rating by Julie Ogle
"Deanne at State Farm, Sandra Goode's office in Kalispell, has been helpful above and beyond, helping us to navigate life insurance options as well as assisting us with home insurance and car insurance needs. She has explained everything in detail in layman's terms tp ensure we understood everything. Thank you, Deanne!"
We responded:
"Thank you so much Julie for the review! I am so glad to hear Deanne is able to help with your home and auto insurance. She will be so happy to hear the feedback! Have a great week! Sandra Goode-Long"
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Robert Green

September 9, 2024

5  out of  5
rating by Robert Green
"Awesome service and a very competitive quote. I was sold."
We responded:
"Thank you Robert for taking the time to give us a review! Glad we were able to help! Sandra Goode-Long"
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Patrice Halverson

September 5, 2024

5  out of  5
rating by Patrice Halverson
"I have had a great experience with Sandra Goode-Long - State Farm insurance and Deanne has helped me out several times. She is always very personable and efficient with whatever my needs have been - car insurance for myself and kids and homeowners insurance policy and questions. I would highly recommend them!"
We responded:
"Thank you Patrice for the review! I am so happy that Deanne was able to help with your insurance needs. Thank you for your business. Sandra Goode-Long"
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Dalton Heingartner

August 24, 2024

1  out of  5
rating by Dalton Heingartner
"I was insured through Sandra Goode-Long's office for almost six years. Unfortunately, my experience has been plagued by persistent billing issues and delays in resolving problems. The final straw came when it took over two months to transfer a car from a personal account to a business account. Throughout this time, I spent hours in their office, with them showing no regard for my time and continuously wasting it with excuses and ineffective solutions. When I couldn't take the excuses and lack of resolution any longer, I requested to have my policies moved to another State Farm office. However, after my policies were transferred, this office submitted a request for my policies to be dropped by State Farm altogether. This felt like a retaliatory action, which I find extremely unethical. If they had resolved my issues, I would have gladly stayed with them. Now, with my new agent, my issues have been resolved, and one of my vehicle policies is over $400 cheaper for six months. My bills are consistent, and everything is running smoothly—something I never experienced at Sandra Goode-Long's office. I hope the owner takes note of what’s happening in this office. This review may be harsh, but after they tried to get my insurance dropped when I switched offices, I feel it's necessary. I’m waiting for them to be added to the Better Business Bureau database so I can leave a review there as well, to warn others to stay away from this office."
We responded:
"Dalton, So sorry to hear that you have had negative experiences. I would be more than happy to meet with you to discuss the issues further.Please call or text the office if you would like an appt. 406-257-7714 Have a good weekend, Sandra Goode-Long"
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Philippe Armangau

August 23, 2024

5  out of  5
rating by Philippe Armangau
"Very professional, helpful and nice!"
We responded:
"Thank you so much for the kind words! So glad the ladies were able to help. Have a good weekend! Sandra Goode-Long"
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Bob Hensley

August 23, 2024

5  out of  5
rating by Bob Hensley
"Deanne was awesome, very knowledgeable and changed all my coverages to state farm. Increased coverage amounts and saved me money."
We responded:
"Thank you so much Bob for the review! I am so happy to hear Deanne was able to help! Sandra Goode-Long"
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George Strait

August 22, 2024

5  out of  5
rating by George Strait
"Deanne is a great agent to work with"
We responded:
"Thank you George! Glad Deanne was able to help! Sandra Goode-Long"
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Noah Thiel

August 22, 2024

5  out of  5
rating by Noah Thiel
"Deanne was super patient and helpful getting me the policy and coverage I needed."
We responded:
"Thank you Noah for allowing us the opportunity to earn your business! I am so glad Deanne was able to help. Have a good week! Sandra Goode-Long"
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Margaret Parmenter

August 22, 2024

5  out of  5
rating by Margaret Parmenter
"Deanne was very helpful when we talked to her about our current insurance policy. She answered all of our questions in a clear, understandable manner. She did not push us to raise our insurance in any of the area that we were insured in. She could not have been more knowledgeable and help. She was terrific!"
We responded:
"Thank you for the review Margaret! I am so happy that Deanne was able to help. Have a great week, Sandra Goode-Long"
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Steve OKeefe

August 21, 2024

5  out of  5
rating by Steve OKeefe
"Deanne’s knowledge, professionalism and outstanding customer service as good as it gets. Makes getting insurance an easy painless process👍👍👍"
We responded:
"Thank you Steve for the review! Deanne is a great part of our team. Glad she was able to help you. Sandra Goode-Long"
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Anthony Trunnell

August 19, 2024

5  out of  5
rating by Anthony Trunnell
"Super helpful, knowledgeable and fair! Got us more coverage for less money. Awesome!"
We responded:
"Thank you Anthony for giving us the opportunity to earn your business! Glad Deanne was able to help! Have a great week! Sandra Goode-Long "