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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Fleming

Laura Fleming

November 8, 2024

5  out of  5
rating by Laura Fleming
"Jolene was very helpful setting up our homeowners policy. She made it quick and easy!"
We responded:
"Thank you Laura! Have a great week. Sandra Goode-Long"
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Ayden Bash

November 8, 2024

5  out of  5
rating by Ayden Bash
"I’d been thinking of getting life insurance for a few years and finally did thanks to Deanne @ Sandra Goode-Long State Farm. Deanne was a huge help in picking coverage for my situation and budget. It was obvious she personally cared about making sure me and my family were going to be taken care of and to make sure I understood and was happy with the plan we chose. I had a lot of questions and she took her time to answer every single one. Thank you Deanne, and I look forward to continuing to work with you as my families insurance needs change!"
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Joni Parks

November 7, 2024

5  out of  5
rating by Joni Parks
"I don't personally know Jolene but over the phone she was like a good friend. Very patient very helpful. Everything went very well"
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Eli Hundley

October 28, 2024

5  out of  5
rating by Eli Hundley
"Jolene at state farm was very helpful and priced excellent service."
We responded:
"Eli, thank you so much for your review! I am so thrilled that Jolene was able to help you. If there is anything else we can do to help you, please feel free to contact my office to let us know! -Sandra Goode-Long "
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Debbie Bosley

October 25, 2024

5  out of  5
rating by Debbie Bosley
"Jolene was so very helpful, and very pleasant to work with. :)"
We responded:
"Thank you, Debbie! I am happy to hear Jolene was able to help. Have a great week. Sandra Goode-Long"
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Brynn Hardy

October 23, 2024

5  out of  5
rating by Brynn Hardy
"Deanne was very helpful and knowledgeable!"
We responded:
" Brynn, thank you so much for your review! I am so glad that Deanne was so helpful, and that you are pleased with her work. Thank you for choosing State Farm! Sandra Goode-Long "
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Denali Wallace

October 18, 2024

5  out of  5
rating by Denali Wallace
"Super nice and explained my policies very well."
We responded:
"Glad to hear you had a positive experience. Have a great week and thank you for the review! Sandra Goode-Long"
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Liza Bryan

October 11, 2024

5  out of  5
rating by Liza Bryan
"Jolene was so so helpful and walked me through every step of the process!"
We responded:
"Lisa, thank you for the review and the opportunity to earn your business. I am so happy to hear that Jolene was able to help. Have a great weekend! Sandra Goode-Long"
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Kelly Wickham

October 10, 2024

5  out of  5
rating by Kelly Wickham
"Great customer service and wonderful to speak with."
We responded:
"Kelly Wickham Thank you for your review, Kelly! I take pride in my team’s customer service, so I am glad to hear you were pleased. If there is anything else we can do for you, please feel free to reach out to my office! Thank you, Sandra Goode-Long "
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Sandy Lopez

October 7, 2024

5  out of  5
rating by Sandy Lopez
"Great friendly efficient service!"
We responded:
"Thank you Sandy for the review! Have a great week! Sandra Goode-Long"
Profile photo of Rylan Moore

Rylan Moore

October 4, 2024

5  out of  5
rating by Rylan Moore
"Deanne made everything a breeze and worked around my time and super friendly highly recommend"
We responded:
"Thank you Rylan! Deanne will be glad to see your review. Have a great weekend, Sandra Goode-Long"
Profile photo of Georgette Wiedenmeyer

Georgette Wiedenmeyer

October 4, 2024

5  out of  5
rating by Georgette Wiedenmeyer
"Jolene is amazing. She explained everything very well and took the time to make sure she went over everything and got us a great coverage for our family."
We responded:
"Georgette thank you so much for talking the time to give a review! I am glad to hear Jolene was able to help with your insurance needs. Have a great Sunday, Sandra G.Long"
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Chelcee LOAL

October 2, 2024

5  out of  5
rating by Chelcee LOAL
"I had the pleasure of working with Joleen, and must say she exceeded my expectations. Joleen was not only wonderful but also incredibly helpful throughout the entire process. She took the time to answer all my questions and went above and beyond to ensure I got the coverage that best suited my needs. I highly recommend Joleen and appreciate the excellent service she provided me. Thank you, Joleen!"
We responded:
"Thank you so much for the review Chelcee! I am so happy to hear Jolene was able to help with you Mr insurance needs! Have a great weekend! Sandra G. Long "
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Danielle Lingle

October 2, 2024

5  out of  5
rating by Danielle Lingle
"Very informative and helpful!"
We responded:
"Thank you so much Danielle for taking the time to give us a five star review! Please call us if you have any questions. Have a great weekend! Sandra Goode-Long"
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nancy smith

October 1, 2024

5  out of  5
rating by nancy smith
"I needed help getting quotes for all of my insurance policies. I contacted this agency from Mexico, by phone, where we winter, and talked with Deanne Guertin. She spent more than an hour with me on the phone answering all of my questions and I know that took alot of patience as we are in our 70s. She was able to help me get the policies I needed and I am happy to have all of my insurance with one agency. It was nearly painless. I recommend this agency."
We responded:
"Thank you so much Nancy for the review! I am so glad to hear that Deanne was able to help you with your insurance needs. Have fun in Mexico! Sandra Goode-Long"
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unhappy camper

September 25, 2024

5  out of  5
rating by unhappy camper
"Jolene was great, her printer was a turd. She apologized often but it wasn't her fault the printer wanted to act up. In the end, we got everything done."
We responded:
"Thank you so much for taking the time to give us a review! Sorry about the printer! Sandra Goode-Long"
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Gretchen Cunningham

September 23, 2024

5  out of  5
rating by Gretchen Cunningham
"Deanne helped me secure apartment rental and car insurance for my MSU student. She made the experience painless and her knowledge was so helpful when deciding on coverage."
We responded:
"Thank you so much Gretchen! Deanne will be glad to hear she was helpful! Have a great day, Sandra Goode-Long"
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Ivan Montalvo

September 18, 2024

5  out of  5
rating by Ivan Montalvo
"Jolene is the best! She’s a character and very knowledgable, yall will love doing business at this state farm location, check em out!"
We responded:
"Thank you so much Ivan! I am so glad to hear Jolene was helpful! Sandra Goode-Long"
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Sue Hesson

September 11, 2024

5  out of  5
rating by Sue Hesson
"Jolene is prompt, efficient and easy to understand. Highly recommended."
We responded:
"Thank you Sue for the review! Have a great week! Sandra Goode-Long"
Profile photo of Julie Ogle

Julie Ogle

September 9, 2024

5  out of  5
rating by Julie Ogle
"Deanne at State Farm, Sandra Goode's office in Kalispell, has been helpful above and beyond, helping us to navigate life insurance options as well as assisting us with home insurance and car insurance needs. She has explained everything in detail in layman's terms tp ensure we understood everything. Thank you, Deanne!"
We responded:
"Thank you so much Julie for the review! I am so glad to hear Deanne is able to help with your home and auto insurance. She will be so happy to hear the feedback! Have a great week! Sandra Goode-Long"
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Robert Green

September 9, 2024

5  out of  5
rating by Robert Green
"Awesome service and a very competitive quote. I was sold."
We responded:
"Thank you Robert for taking the time to give us a review! Glad we were able to help! Sandra Goode-Long"
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Patrice Halverson

September 5, 2024

5  out of  5
rating by Patrice Halverson
"I have had a great experience with Sandra Goode-Long - State Farm insurance and Deanne has helped me out several times. She is always very personable and efficient with whatever my needs have been - car insurance for myself and kids and homeowners insurance policy and questions. I would highly recommend them!"
We responded:
"Thank you Patrice for the review! I am so happy that Deanne was able to help with your insurance needs. Thank you for your business. Sandra Goode-Long"
Profile photo of Dalton Heingartner

Dalton Heingartner

August 24, 2024

1  out of  5
rating by Dalton Heingartner
"I was insured through Sandra Goode-Long's office for almost six years. Unfortunately, my experience has been plagued by persistent billing issues and delays in resolving problems. The final straw came when it took over two months to transfer a car from a personal account to a business account. Throughout this time, I spent hours in their office, with them showing no regard for my time and continuously wasting it with excuses and ineffective solutions. When I couldn't take the excuses and lack of resolution any longer, I requested to have my policies moved to another State Farm office. However, after my policies were transferred, this office submitted a request for my policies to be dropped by State Farm altogether. This felt like a retaliatory action, which I find extremely unethical. If they had resolved my issues, I would have gladly stayed with them. Now, with my new agent, my issues have been resolved, and one of my vehicle policies is over $400 cheaper for six months. My bills are consistent, and everything is running smoothly—something I never experienced at Sandra Goode-Long's office. I hope the owner takes note of what’s happening in this office. This review may be harsh, but after they tried to get my insurance dropped when I switched offices, I feel it's necessary. I’m waiting for them to be added to the Better Business Bureau database so I can leave a review there as well, to warn others to stay away from this office."
We responded:
"Dalton, So sorry to hear that you have had negative experiences. I would be more than happy to meet with you to discuss the issues further.Please call or text the office if you would like an appt. 406-257-7714 Have a good weekend, Sandra Goode-Long"
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Philippe Armangau

August 23, 2024

5  out of  5
rating by Philippe Armangau
"Very professional, helpful and nice!"
We responded:
"Thank you so much for the kind words! So glad the ladies were able to help. Have a good weekend! Sandra Goode-Long"
Profile photo of Bob Hensley

Bob Hensley

August 23, 2024

5  out of  5
rating by Bob Hensley
"Deanne was awesome, very knowledgeable and changed all my coverages to state farm. Increased coverage amounts and saved me money."
We responded:
"Thank you so much Bob for the review! I am so happy to hear Deanne was able to help! Sandra Goode-Long"